It's been a week now since we were told by our broker that we had formal approval. We have been waiting to get a copy of the formal letter of approval to send to our solicitor before he sends off the signed contract for the land to the vendor - do you think our broker has done that for us?
It took us calling the bank and asking for a copy, and then telling our broker exactly where she needed to call and what to ask for to finally get it - can you believe that?
Lesson #1 for us is to never go with a broker again!
It has been the biggest PAIN having a 'middle person' whom barely answers their phone, tells you that they will contact you and doesn't, and then when I call the bank we can't get access to our account because we've gone through a broker. She did well in making us feel insignificant and as if our business was nothing compare to her other clients.
I think the most frustrating part is trying to get information, and answers to our questions, and having to run around after her to find answers or resorting to google isn't how I pictured having a broker would be like - I guess they were supposed to make it a little easier and a lot more transparent, but all I got was confusion and wasted time.
Never again - we've had the worst experience and we will go directly to the bank if we ever do this again!
Anyway, 5PM last night our broker finally emails us a copy of the formal approval letter, we've sent it to the solicitor, and all our signed papers have been sent to the vendor! Hooray!
We've now officially exchanged contracts :)
Cx
No comments:
Post a Comment