Let's start with the bad news - this story is called The Letterbox Saga by The Milburns
So let's go back in time to when we were creating our landscape plan...we gave Wisdom Landscapes a copy of the Estate Guidelines with exact dimensions, letterbox light and mailbox size and colour that was required.
They get back to us and haven't drawn correct to spec, so we send it back
Finally they change the spec and are charging us in excess of $1,000 for it. Fine.
Fast forward 8 months to our site visit. We are further charged $100+ to have the render painted.
We are then told that "[they] are not electricians" and can't have the letterbox light powered, still charging same price.
We are then told that they will give us a silver box instead of the brass finish.
So we asked they install the light and we'll do the electricals later, and we sourced the brass mailbox for them and told them to get it.
Fast forward to now - we have a letterbox, and it's at almost a 45deg angle to the boundary/our house.
We've asked them to knock it down and do it again. It's so frustrating how much pain this letterbox has caused us. I mean, we gave them specifically what we wanted and what the guidelines required, yet still manage to stuff it up?
Let's get to the nicer stuff now...
These were installed last week, and we haven't had access inside the house until today. We love the carpet, so very happy
I should call this The Brick Saga!
We met our SS Phil on site today for PCI. It took over 2.5hrs because we spent a very long time meticulously marking out all the bad bricking and mortar joins that we've been trying to get looked at for so long. He absolutely understands our pain now, which was comforting, and was disappointed in the workmanship himself! So our house is covered in blue tape right now, and this will take over a week to rectify unfortunately.
Painting - External
Probably one of the worse things - they've done a pretty bad job on the downpipes. Looking behind them, they haven't even bothered painting it. Some of the joins are white and haven't been painted correctly. Most of the downpipes look like only one layer has applied and we can still see manufacturer information printed on the pipes!
Painting - Internal
The painting is quite nice inside, however there are definitely a lot of things we had to mark up to be fixed, and holes to be plastered, etc.
Lots of scratched and chipped windows - we are having 7 panels replaced, all downstairs. Of particular note - our kitchen feature window had a big crack in it and that will have to be replaced.
One of our cupboards is missing a shelf. One of our light switches needs replacing. They've reversed our kitchen tap so that the mixer is on the right hand side which is great. One of our waterfall panels on the island has a bit of a scratch on it.
Needs to be rebuilt.
Spout missing for main bath. All toilet seats need realignment (because all the tradies have already used our toilets which was not a nice looking surprise)
Needs to be re-cleaned and sealed.
Two cracked roof tiles need to be replaced - can be seen when looking out bedroom 2 window.
Gas pipe not connected yet. One down pipe has not been connected to anything!
What's next?Who knows. We've sent through the progress payment claim to the bank today, and have requested a settlement date for next Friday. Nobody seems to be able to answer our Occupancy Certificate inspection queries. Phil says he will try to get everything done within 1.5 weeks, but he says there's a lot of work especially because he needs to get brickies and plasterers out. We also told him we weren't happy with the clean at all, and he's going to try to organise a third clean to happen next week. All inside the window sills and sliding door tracks is full of dirt, it's horrible. Even the floors were still powdery.
I'm looking forward to the next couple of weeks. I want to settle and move in, we've been in the build phase for 7 months now and have had so many ups and downs that we're just tired of it all.
Once I get a settlement date, I think I'll be a happy camper. Kudos to our new SS Phil, though. He really took the time to go through all our chips and cracks and mortar, when our old SS wouldn't give us the time of day. So for that, I am so thankful and I know he'll do a great job to finish off our beautiful home.
|No more construction fencing! Unfortunately the letterbox is not looking at the camera...|
|Office - carpeted|
|Theatre - carpeted|
|Staircase - carpeted - we love it|
|Hallway upstairs carpeted|
|Ensuite with towel rail repositioned - we wanted it away from the powerpoint though, even marked it up...oh well|
|Shower rail and niche|
|Visitors to collect the remaining site debris - we saw them raking around the house too, very thorough|
|Upper lounge carpeted|
|Inside the garage opened up|